Technology
Our goal is to provide exemplary technology access, support and leadership to staff, students and families.
We provide a wide variety of services to the district to ensure the learning which takes place every day is engaging, relevant and fits the needs of our learners.
Robbinsdale Area Schools provides every student in grades K-12 access to a digital device. The device connects students with classroom learning activities and educational opportunities, and personalizes learning experiences for each student. The digital device is usually a Chromebook or an iPad.
Department contacts
Sou Saechao
Program Director Programmer
763-504-8148
Sou_Saechao@rdale.org
Dina Lucas
Administrative Assistant
763-504-8034
Dina_Lucas@rdale.org
Arden Leali-Broberg
Director of Media Services and Technology Integration
763-504-8168
Arden_Leali-broberg@rdale.org
Assistant Director
Joel Mehring
Assistant Director of Technology
763-504-8083
Joel_Mehring@rdale.org
Family and Student Technology Handbook
- Device Information and Expectations for Students and Families
- Student Device Pickup
- Responsible Use and Care of Devices
- Device Repairs
- Supplies Replacement
- Device Protection Plan
- Collection of Student Devices
- Use of Devices
- Information for Families
- Family and Student Technology Use Agreement
- Downloadable Versions of Handbook
Device Information and Expectations for Students and Families
Robbinsdale Area Schools (Rdale) provides students with access to district technology resources for educational purposes. The use of the district's electronic equipment, systems and internet access is a partnership among students, families and employees of Rdale.
As a part of this partnership, we ask students to follow district policies, including: Policy 514, Bullying Prohibition, Policy 524, Internet Acceptable Use and Safety Policy, Policy 506, Student Discipline, and the guidelines covered in the Student Handbook.
Although we issue devices to students, each device remains the property of Robbinsdale Area Schools and may be reviewed by the district at any time. Devices are assigned to individual students, who need a valid Rdale username and password to activate.
Student Device Pickup
Students receive a Chromebook or an iPad. Internet access is required for most work to be saved and shared.
If your student does not have internet access, please contact their school for internet resources. Various locations in the community provide free wireless internet, including public libraries. Our media centers also have a limited number of hotspots (mobile internet Wi-Fi devices) for students to check out.
School buildings provide devices to students during a scheduled distribution event(s). The school will communicate distribution dates to families.
If a student has any outstanding device-related charges from the previous school year, the family will be notified in early August. Students who have not addressed the charge may be required to keep their device at school until payment has been made in full or a payment plan has been set up. While the ability to take a device home may be limited, students will not be denied access to educational services or curriculum due to outstanding charges.
Students who enroll after schools have distributed devices will work with the school’s media center to receive a device.
Responsible Use and Care of Devices
We need students and their families to work together to ensure:
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The student brings their device to school each day, fully charged.
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The device is stored and charged in a secure location.
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The student uses the case provided to reduce the risk of damage to the device.
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They share any damage or problems with the device with the school media center as soon as possible.
Device Repairs
We may ask students to cover damage repair costs for their assigned device, whether the damage occurs in school or outside of school. Certain situations may require full replacement cost of a device.
These include:
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Devices that are damaged beyond repair
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Devices and supplies that are stolen or lost
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Intentional damage
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Tampering with the device or operating system
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Students should not attempt to fix or repair hardware issues on the device. This includes using tape or glue.
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iPad only: damage that occurs when the device is out of the district-issued case.
Any incidents of damage, theft or loss of a device should be reported to the school media center as soon as possible. This includes cracked screens, even if the device is still usable.
Students who have had two or more incidents of device damage to their device in one calendar year may need to work with building administration for additional support. In the event of three incidents of damage, building administration will call a family meeting to determine how best to support the student and their learning.
If a device is damaged beyond repair (as determined by the repair vendor) and requires the replacement, the family will be asked to pay for the cost of the device. In the event of theft or loss, families may be responsible to pay the full replacement cost of the device.
If a device is tampered with, damaged intentionally, or repaired by a non-authorized vendor, families may be asked to pay the full replacement cost of the device.
An alternative device will be provided to a student on a case by case basis. Temporary devices are assigned to the student and will follow the same damage process.
Supplies Replacement
Upon device pickup, students are issued a case, cable, and charger. If there is damage to the original case, cable or charger, or these items are lost, students may be asked to replace these items.
Chromebooks and iPads are labeled with district asset tags. We ask that these tags are not covered up or removed.
Device Protection Plan
To protect families from expenses that may occur due to theft or accidental damage while the device is in the care of your student, we encourage you to purchase a Device Protection Plan (DPP) for each student each year. The cost for the DPP is $25 per school year per student. The cost is $5.00 per year per student for families who qualify for educational benefits. If you have questions about the DPP coverage, please contact media center staff at your student’s school. Families can purchase the device protection plan through the Infinite Campus store.
Device Protection Plan Details
Device Protection Plan |
Annual cost per student | $25 |
Annual cost per student for families who qualify for educational benefits | $5 |
Damage Deductible | With Device Protection Plan | Without Device Protection Plan |
First occurrence per school year | No cost | $60 |
Two or more occurrences per school year | $25/occurrence | $60/occurrence |
Theft or Loss Deductible | With Device Protection Plan | Without Device Protection Plan |
Theft with a police incident report provided by student/family, per school year | $50/occurrence | $100/occurrence |
Loss due to negligence, per school year |
$144/occurrence | $224/occurrence |
The following are not covered by the Device Protection Plan:
- Replacement of a lost charger or case
- $20 for a lost charger
- $25 for a lost case
- Lost hotspots
- $40 for a lost hotspot
- $5 for a lost hotspot charger
- Intentional damage or abuse
- Full repair or replacement costs may be assessed
- $299 for an iPad
- $180 for a Chromebook
- Full repair or replacement costs may be assessed
Collection of Student Devices
Upon leaving Robbinsdale Area Schools, students need to return the device and accessories to their school’s media center. If the items are not returned, the student and their parent/guardian will be billed for the replacement cost.
All devices should be returned at the end of the school year. Each year, devices are inspected by staff for damages. This ensures students will receive a working device the following school year.
If a student elects to keep the device over the summer, the family is still subject to damage and replacement costs, and the student must continue to follow the district Acceptable Use Policy. If a student fails to return the device and accessories (case, cord, and charger), they will be assessed a replacement fee for the missing items. These fees can be avoided if the device or missing items are returned undamaged.
Use of Devices
Rdale provides every student in grades K-12 with access to a digital device. The device connects students with classroom learning activities and educational opportunities, and personalizes learning experiences for each student. The digital device is usually a Chromebook or an iPad. For guidance on how to use the device with your student at home, please contact their teacher or the school media specialist.
Information for Families
Rdale uses many software programs and applications. We use several platforms to communicate information to families. Rdale provides resources for families to keep track of what their student is learning. Those platforms include LearnPlatform, Infinite Campus, Schoology and SeeSaw. We use Clever to provide students with a convenient way to access applications with one username and password.
LearnPlatform
Rdale Technology uses LearnPlatform to monitor and gather information about the various digital applications we use in the district. LearnPlatform includes a public library of resources approved for use here. Approved tools have gone through a vetting process with Technology and Curriculum & Instruction, which includes requirements for student data security and privacy, as well as educational value. The Rdale LearnPlatform library offers you a centralized location to review the applications approved for use in Rdale.
To access this library, please visit: https://rdale.app.learnplatform.com/new/public/tools
Infinite Campus
Rdale uses Infinite Campus to manage student information. Families can access this information through the Infinite Campus parent portal. Find Infinite Campus tutorial videos on the Technology Department website: https://www.rdale.org/discover/technology.
Use the portal to check grades and credits, transcripts, health information, behavior information, bus routes and class schedules. Families can also manage contact preferences by selecting how they would like to receive messages (phone calls, emails or text messages).
Schoology
Students in grades 4-12 use a platform called Schoology for assignments, classroom updates and some calendar events. Families receive a weekly email summary. To access the Schoology portal, click on the Schoology link on the Technology Department website: https://www.rdale.org/discover/technology.
In Schoology students can:
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Access course materials
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Submit work
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Connect with classmates and teachers
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Check grades, missing work and individual assignment grades
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Participate in online discussions
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Review daily announcements
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Read school and/or counselor communications
Seesaw
Students in grades K_3 use Seesaw, a platform designed to demonstrate their learning. Students can take pictures, draw, record videos and more. Teachers can also share notes, photos and videos with families. Families will receive an access code to connect their student’s account with the Seesaw app.
Additional resources for families
Common Sense Media (commonsensemedia.org) provides information related to digital citizenship and guides for discussing technology. This is a great resource for families looking for parental guidance ratings on books, movies and tv shows. Find tips on screen time, online safety, social media platforms and more.
Family and Student Technology Use Agreement
Each Rdale student in grades K-12 will be issued a digital device (iPad or Chromebook) and asked to purchase a Device Protection Plan(DPP) unless they opt out, assuming responsibility for replacement costs. Families are also asked to indicate that they understand their digital citizenship responsibilities and will follow the Use and Care of Devices expectations outlined in Device Information and Expectations for Rdale Families and Students.
Downloadable Versions of Handbook
Technology Resources
Robbinsdale Area Schools provides every student in grades K-12 access to a digital device. The device connects students with classroom learning activities and educational opportunities, and personalizes learning experiences for each student. The digital device is usually a Chromebook or an iPad.
Campus School Store (Payment Portal)
Device Protection Plans (formerly known as Chromebook Insurance) can be purchased online through the Infinite Campus School Store. Families can purchase Device Protection Plans for all students in their family in one transaction.
Campus School Store Payment Instructions
- Login to Infinite Campus (button above)
- Click on “School Store” on the left side menu
- Click the logo of the school your student attends
- Select the item you would like to pay for (i.e. Device Protection Plan, instrument, sports)
(If you have more than one student attending the school you selected in step 3, you will need to select a name from the Recipient Field Drop Down menu.) - Click the blue "Add to Cart" button
If you have another student(s), repeat steps 3-4. - Click on "My Cart"
- Add payment method; VISA, MasterCard, Discover and American Express are accepted
- Click "Submit Payment"
Pdf of instructions in English
Internet Access/Hotspots
Internet access is needed for most student work to be saved and shared. If your student does not have internet access, please contact your school for information on low-cost internet options for your family. Various locations in the community also provide free wireless internet, including public libraries.
Hotspots are used to obtain internet access. The District has hotspots available for families without internet access; use this form to request a hotspot below. Someone from your student's school will follow-up with you.
Support
Please please send an email to registrar@rdale.org if you need your parent portal password reset.
Student Information/Parent Portals
Important student information can be found in Infinite Campus, Schoology and Seesaw. If you forgot your username or password, you can request a reset.
Update Your Notification Preferences
Manage your contact preferences by selecting how you receive messages (phone calls, emails or text messages).
After logging in to Infinite Campus, from the User Menu
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Select Settings
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Select Contact Preference
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Review existing contact information (phone numbers and email addresses) and mark your desired Messenger Preferences.
Please keep GENERAL checked as the district and schools use this setting to send messages.
Emergency
Emergency messages are sent based on the contact information listed.
Attendance
Attendance messages notify parents/guardians when students are absent or tardy from class.
Behavior Messenger
Behavior messages notify parents/guardians when a student is involved in a behavior incident.
General
General messages are any messages labeled as general by the district or school. Please keep this setting checked.
Priority
Priority messages are messages that are labeled "High Priority" by the person who created the message.
Teacher
If given rights by the district or school, teachers can send messages to parents/guardians regarding failing grades and missing assignments. Teachers can also send general announcements.
Need help setting up a parent portal account? Not sure if you have one? Having trouble updating your preferences? Email registrar@rdale.org.
Infinite Campus
In this portal, families can:
- Check final grades and credits
- Transcripts
- Attendance
- Health information
- Behavior information
- Meal account balances
- Bus/transportation information
- Schedules
Infinite Campus App
The Infinite Campus Mobile Portal is an app available for smartphones and tablets. It does not include all of the features listed above, which are found on the Infinite Campus website. The app is best used for attendance and schedule information. You can set up attendance text notifications in the Settings area of the app. Disregard other links in the app, as Schoology is used for assignments and daily grades.
The District ID is MHLVRD. When you first use the app, search for ‘Robbinsdale’ and select ‘Minnesota’ as your state. Then click ‘Robbinsdale.' Next, enter your Parent Portal username and password. You will not need to input your login information each time you use the app.
Schoology
Schoology is the platform used by students in 4-12th grades for assignments, classroom updates and some calendar events. Families will automatically receive a weekly email summary; you can update this notification setting after you login.
In Schoology students can:
- Access course materials
- Submit work
- Connect with classmates and teachers
- Check grades, missing work and individual assignment grades.
- Online discussions
- Daily announcements
- School/counselor communications
Schoology App
The Schoology app available for smartphones and tablets. After you install the app, open the app and click 'School or domain' in the search box. Type 'Robbinsdale Area Schools' or 'learn.rdale.org'. A district-branded login box will appear to confirm you are in the right place. Login with your username and password.
Seesaw
Seesaw is a platform used by students in Kindergarten through 3rd grade to demonstrate their learning. Students can take pictures, draw, record videos and more to capture learning in a portfolio. Teachers can also share notes, photos and videos with families.
Seesaw Family App
You student's teacher will give you the access code to connect your student's account with the app.
Online payments
Robbinsdale Area Schools uses four online payment systems, which each serve different needs, and allow parents/guardians, students and staff to pay for things like school lunches, field trips, activities and athletics, Community Education classes, early childhood programming, and more.
Titan School Solutions is used to make payments to school lunch accounts, and to register for educational benefits.
Titan payment instructions
- Visit family.titank12.com and sign up for your account. Confirm your email to complete the registration process.
- Sign in to your account using your username and password.
- When looking at the Titan dashboard, you can add money to your account by clicking "Add Money to Meal Account."
- Then click on "New Recurring Payment" and enter the payment amount, frequency of payment, and your personal payment information.
- Then click "Save."
Eleyo is used to register to, and make payments for Community Education programming, which includes Early Childhood offerings, Adventure Club and adult enrichment and learning opportunities.
Eleyo payment instructions
- Visit rdale.ce.eleyo.com, which will take you directly to the Eleyo online dashboard.
- Click "Explore All Programs" from the menu
- Select "View Your Dashboard." This dashboard will show any balances owed on the left, as well as current or upcoming enrollments and payment receipts on the right.
rSchoolToday is used to make payments for all high school-related activities and athletics.
To access rSchoolToday
Payment instructions
- Click "View My Account," then click "Returning Users." Enter your username and password, or fill out the steps to create a new user account.
- Click your account information and follow the steps to may a payment.
The Infinite Campus School Store is used to pay for all school-related purchases and fees, and to purchase device protection plans.
Infinite Campus School Store payment instructions
- Login to the Infinite Campus School Store
- Click "School Store" on the left side menu
- Click the logo of the school your student attends
- Select the item you would like to pay for (i.e. Device Protection Plan, instrument, sports)
- (If you have more than one student attending the school you selected in step three, you will need to select a name from the "Recipient Field Drop Down" menu.)
- Click the blue "Add to Cart" button
- If you have another student(s), repeat steps three through four.
- Click on "My Cart"
- Add payment method; VISA, MasterCard, Discover and American Express are accepted
- Click "Submit Payment"
Pdf of instructions in English
Parent Portal access
Parent Portal accounts were created for most families when your student(s) enrolled in Robbinsdale Area Schools. For you to access these tools, the school district needs a current email address on file. Please call or email our support staff if you have any questions or need access: registrar@rdale.org or 763-504-8060.
Tutorial Videos
- Infinite Campus (Parent Portal)
- Instrument Rental
- Let's Talk
- Schoology
- Seesaw
- Transportation
- Website Translations and Accessibility Options
Infinite Campus (Parent Portal)
How to get assistance with accessing the parent portal
- How to get assistance with accessing the parent portal from your phone (English)
- How to get assistance with accessing the parent portal from your phone (Spanish)
- How to get assistance with accessing the parent portal from your phone (Somali)
- How to get assistance with accessing the parent portal from your computer (English)
- How to get assistance with accessing the parent portal from your computer (Spanish)
- How to get assistance with accessing the parent portal from your phone (Somali)
How to locate a student ID number
- How to locate your student's ID number in Infinite Campus
- How to locate your student's ID number in Infinite Campus (Somali)
- How to locate your student's ID number in Infinite Campus (Spanish)
How to access your Parent Portal
- How to access your Parent Portal on your phone
- How to access your Parent Portal on your phone (Spanish)
- How to access your Parent Portal on your phone (Somali)
- How to access your Parent Portal on your computer
- How to access your Parent Portal on your computer (Spanish)
- How to access your Parent Portal on your computer (Somali)
How to receive your Parent Portal login information
- How to receive your Parent Portal login information on your phone
- How to receive your Parent Portal login information on your phone (Spanish)
- How to receive your Parent Portal login information on your phone (Somali)
- How to receive your Parent Portal login information on your computer
- How to receive your Parent Portal login information on your computer (Spanish)
- How to receive your Parent Portal login information on your computer (Somali)
How to purchase a device protection plan through Infinite Campus
- How to purchase a device Protection Plan through Infinite Campus on your phone (Spanish)
- How to purchase a device Protection Plan through Infinite Campus on your phone (Somali)
- How to purchase a device Protection Plan through Infinite Campus on your computer
- How to purchase a device Protection Plan through Infinite Campus on your computer (Spanish)
- How to purchase a device Protection Plan through Infinite Campus on your computer (Somali)
How to check your student's attendance
- How to check your student's attendance on your phone
- How to check your student's attendance on your phone (Spanish)
- How to check your student's attendance on your phone (Somali)
- How to check your student's attendance on your computer
- How to check your student's attendance on your computer (Spanish)
- How to check your student's attendance on your computer (Somali)
Instrument Rental
How to pay for an instrument rental using your phone
- How to pay for an instrument rental using your phone (English)
- How to pay for an instrument rental using your phone (Spanish)
- How to pay for an instrument rental using your phone (Somali)
How to pay for an instrument rental using your computer
- How to pay for an instrument rental using your computer (English)
- How to pay for an instrument rental using your computer (Spanish)
- How to pay for an instrument rental using your computer (Somali)
Let's Talk
Schoology
How to check student grades
- How to check student grades in Schoology on your phone
- How to check student grades in Schoology on your phone (Spanish)
- How to check student grades in Schoology on your phone (Somali)
- How to check student grades in Schoology on your computer
- How to check student grades in Schoology on your computer (Spanish)
- How to check student grades in Schoology on your computer (Somali)
View missing assignments
- How to view missing student assignments in Schoology on your phone
- How to view missing student assignments in Schoology on your phone (Spanish)
- How to view missing student assignments in Schoology on your phone (Somali)
- How to view missing student assignments in Schoology on your computer
- How to view missing student assignments in Schoology on your computer (Spanish)
- How to view missing student assignments in Schoology on your computer (Somali)
View teacher updates
- How to view teacher updates in Schoology on your phone
- How to view teacher updates in Schoology on your phone (Spanish)
- How to view teacher updates in Schoology on your phone (Somali)
- How to view teacher updates in Schoology on your computer
- How to view teacher updates in Schoology on your computer (Spanish)
- How to view teacher updates in Schoology on your computer (Somali)
Send a message to a teacher
- How to send a message in Schoology using your phone
- How to send a message in Schoology using your phone (Spanish)
- How to send a message in Schoology using your phone (Somali)
- How to send a message in Schoology using your computer
- How to send a message in Schoology using your computer (Spanish)
- How to send a message in Schoology using your computer (Somali)
View upcoming assignments
- How to view upcoming assignments in Schoology on your phone
- How to view upcoming assignments in Schoology on your phone (Spanish)
- How to view upcoming assignments in Schoology on your phone (Somali)
- How to view upcoming assignments in Schoology on your computer
- How to view upcoming assignments in Schoology on your computer (Spanish)
- How to view upcoming assignments in Schoology on your computer (Somali)
How to switch between students in Schoology
- How to switch between students in Schoology on your phone
- How to switch between students in Schoology on your phone (Spanish)
- How to switch between students in Schoology on your phone (Somali)
- How to switch between students in Schoology on your computer
- How to switch between students in Schoology on your computer (Spanish)
- How to switch between students in Schoology on your computer (Somali)
How to turn on Schoology notifications
- How to turn on Schoology notifications from your phone
- How to turn on Schoology notifications from your phone (Spanish)
- How to turn on Schoology notifications from your phone (Somali)
- How to turn on Schoology notifications from your computer
- How to turn on Schoology notifications from your computer (Spanish)
- How to turn on Schoology notifications from your computer (Somali)
Seesaw
Transportation
View your student's bus route and transportation information
- How to view your student's bus route and transportation information on a computer
- How to view your student's bus route and transportation information on a computer (Spanish)
- How to view your student's bus route and transportation information on a computer (Somali)
Durham Bus Tracker app
- How to use the Durham Bus Tracker app
- How to use the Durham Bus Tracker app (Spanish)
- How to use the Durham Bus Tracker app (Somali)
Bus Stop Change Requests
Website Translations and Accessibility Options
Access translations and accessibility options
- How to access translations on school and district sites using your phone
- How to access translations on school and district sites using your phone (Spanish)
- How to access translations on school and district sites using your phone (Somali)
- How to access translations on school and district sites using your computer
- How to access translations on school and district sites using your computer (Spanish)
- How to access translations on school and district sites using your computer (Somali)
- How to use automatic translation through closed captioning on Youtube using your computer
- How to use automatic translation through closed captioning on Youtube using your computer (Spanish)
- How to use automatic translation through closed captioning on Youtube using your computer (Somali)