Technology

Technology Support

If you need tech support, choose one of these options:

Complete the Tech Support Request Form
Email TechSupport@rdale.org (include your student's name, school, your contact information and tech support need)
Call 763-504-4925

Hotspots can be provided to families who do not currently have quality internet access; please complete the hotspot request form.

Families should continue to follow the District's Family Use Agreement and Acceptable Use policy.

Personalized Learning (PerL) with 1:1 Devices

Robbinsdale Area Schools provides every student in grades K-12 access to a digital device. The device connects students with classroom learning activities and educational opportunities, and personalizes learning experiences for each student. The digital device is usually a Chromebook or an iPad.

Family Use Agreement

Responsible Use and Care of Devices

Please handle the device with care and ensure that your student:

Brings the device to school every day, fully charged.
Stores and charges the device in a secure, protected location.
Uses the case provided and exercises care when the device is transported.
Reports any problems or damage to a teacher or library media center staff immediately.

Parent Use Agreement: Digital Device (2020-2021)

Acuerdo de los padres sobre el uso de dispositivos digitales (2020-21)

Heshiiska Adeegsiga Waalidka: Aaladda Dijitaalka ah (2020-2021)

Student/Family Agreement Card

Signing the acknowledgement card means that you have discussed responsible use and appropriate care of the device with your student, reinforcing the use of the device for educational purposes.
Your student will be held responsible for adhering to Board Policy 524: Internet Acceptable Use and Safety Policy and Board Policy 514: Bullying Prohibition as outlined in the Student Handbook: Rights and Responsibilities.

Student/Family Agreement Card

Student/Family Agreement Card - Spanish

Student/Family Agreement Card - Somali

Device Protection Plan (Formerly Chromebook Insurance)

Accidental Damage Insurance
In an effort to protect families from unknown expenses that may occur from theft or accidental damage while the device is in the care of your student, the district is offering insurance. The charge for insurance is $25.00 per school year per student. If you have questions about the insurance, please contact a school administrator.

The protection plan covers first accidental damage. Deductibles apply to subsequent claims.
The charger and case are not covered by the insurance.
If your device is stolen, provide evidence that a police report was filed.
Damage caused by misuse is not covered by district insurance.

Device Protection Plan

Insurance: $25

Damage Deductible

First occurrence (per school year): with device protection plan - no cost; without device protection plan - $60.
Second occurrence (per school year)*: with device protection plan - $25 (each); without device protection plan - $60 (each).
*Also generates a "tech misuse" discipline referral.
Please note: intentional damage is not covered by device protection plan. Full repair or replacement costs may be assessed to the student.

Theft or Loss Deductible

Theft with a police report (per occurrence school year): with device protection plan - $50 (each); without device protection plan - $100 (each).
Loss due to negligence (per occurrence per school year): with device protection plan - $100 (each); without device protection plan - $150 (each).

Device Protection Plans (formerly known as Chromebook Insurance) can be purchased online through the Infinite Campus School Store. Families can purchase Device Protection Plans for all students in their family in one transaction.

Infinite CampuS Login

Campus School Store (Payment Portal)

Infinite CampuS Login

Campus School Store Payment Instructions

Login to Infinite Campus (blue button above)
Click on “School Store” on the left side menu
Click the logo of the school your student attends
Click the Device Protection Plan button
(If you have more than one student attending the school you selected in step 3, you will need to select a name from the Recipient Field Drop Down menu.)
Click the blue "Add to Cart" button
If you have another student(s), repeat steps 3-4.
Click on "My Cart"
Add payment method; VISA, MasterCard, Discover and American Express are accepted
Click "Submit Payment"

Internet Access/Hotspots

Internet access is needed for most student work to be saved and shared. If your student does not have internet access, please contact your school for information on low-cost internet options for your family. Various locations in the community also provide free wireless internet, including public libraries.

Hotspots are used to obtain internet access. The District has hotspots available for families without internet access; use this form to request a hotspot. Someone from your student's school will follow-up with you.

Student Information/Parent Portals

Important student information can be found in Infinite Campus, Schoology and Seesaw. If you forgot your username or password, you can request a reset.

Infinite Campus Login

Schoology Login

Infinite Campus

In this portal, families can:

Check final grades and credits
Transcripts
Attendance
Health information
Behavior information
Meal account balances
Bus/transportation information
Schedules

Infinite Campus Login

Infinite Campus App

The Infinite Campus Mobile Portal is an app available for smartphones and tablets. It does not include all of the features listed above, which are found on the Infinite Campus website. The app is best used for attendance and schedule information. You can set up attendance text notifications in the Settings area of the app. Disregard other links in the app, as Schoology is used for assignments and daily grades.

The District ID is MHLVRD. When you first use the app, search for ‘Robbinsdale’ and select ‘Minnesota’ as your state. Then click ‘Robbinsdale.' Next, enter your Parent Portal username and password. You will not need to input your login information each time you use the app.

Update Your Notification Preferences

Manage your contact preferences by selecting how you receive messages (phone calls, emails or text messages).

After logging in to Infinite Campus, from the User Menu

Select Settings
Select Contact Preference
Review existing contact information (phone numbers and email addresses) and mark your desired Messenger Preferences.

Please keep GENERAL checked as the district and schools use this setting to send messages.

Emergency
Emergency messages are sent based on the contact information listed.

Attendance
Attendance messages notify parents/guardians when students are absent or tardy from class.

Behavior Messenger
Behavior messages notify parents/guardians when a student is involved in a behavior incident.

General
General messages are any messages labeled as general by the district or school. Please keep this setting checked.

Priority
Priority messages are messages that are labeled "High Priority" by the person who created the message.

Teacher
If given rights by the district or school, teachers can send messages to parents/guardians regarding failing grades and missing assignments. Teachers can also send general announcements.

Need help setting up a parent portal account? Not sure if you have one? Having trouble updating your preferences? Contact Gretchen Cleveland at Gretchen_Cleveland@rdale.org .

Schoology

Schoolgy is the platform used by students in 4-12th grades for assignments, classroom updates and some calendar events. Families will automatically receive a weekly email summary; you can update this notification setting after you login.

In Schoology students can:

Access course materials
Submit work
Connect with classmates and teachers
Check grades, missing work and individual assignment grades.
Online discussions
Daily announcements
School/counselor communications

Schoology Login

Schoology App

The Schoology app available for smartphones and tablets. After you install the app, open the app and click 'School or domain' in the search box. Type 'Robbinsdale Area Schools' or 'learn.rdale.org'. A district-branded login box will appear to confirm you are in the right place. Login with your username and password.

Seesaw

Seesaw is a platform used by students in Kindergarten through 3rd grade to demonstrate their learning. Students can take pictures, draw, record videos and more to capture learning in a portfolio. Teachers can also share notes, photos and videos with families.

Seesaw Family App

You student's teacher will give you the access code to connect your student's account with the app.

Naviance

Register for a Parent Portal Account

For most families, accounts were created when your student(s) enrolled in Robbinsdale Area Schools, however, you can register for an account by clicking below. In order for your to access these tools, the school district needs a current email address on file. Please call or email our support staff if you have any questions or need access: Gretchen_Cleveland@rdale.org or 763-504-8060.

Parent Portal Registration Form

Our goal is to provide exemplary technology access, support and leadership to staff, students and families. We provide a wide variety of services to the district to ensure the learning which takes place every day is engaging, relevant and fits the needs of our learners.

2016-2020 District Technology Plan

Contact

Sue Holtz, Ed.D.
Director of Technology
763-504-8055
Sue_Holtz@rdale.org

Joel Mehring
Assistant Director
763-504-8083
Joel_Mehring@rdale.org

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Technology

Technology Support

Personalized Learning (PerL) with 1:1 Devices

Family Use Agreement

Responsible Use and Care of Devices

Student/Family Agreement Card

Device Protection Plan (Formerly Chromebook Insurance)

Campus School Store (Payment Portal)

Campus School Store Payment Instructions

Internet Access/Hotspots

Student Information/Parent Portals

Infinite Campus

Infinite Campus App

Update Your Notification Preferences

Schoology

Schoology App

Seesaw

Seesaw Family App

Naviance

Register for a Parent Portal Account

Contact